Frequently asked questions

No. You can use every pod as a guest with just your email address. An optional account adds comfort: your email is pre-filled, your reward codes are one tap away, and your invoices live in one place.

By card. When you start, the card authorizes the session cap; after the session you are charged only for the time you actually used. Card data never touches our servers — payment runs through Mollie, a certified European payment provider.

Then you pay the start price, which already includes the first minutes. Every extra minute is billed at the per-minute rate — there is no minimum booking and no time slot.

From time to time we thank our regular guests with free minutes. The reward arrives by email as a personal, single-use code. Enter it (or tap it, with an account) when you end a session and the minutes come off your extra time.

Yes, a proper VAT invoice for every session. Download it right on the thank-you page, have it emailed, or find it any time in your account.

The pod page guides you through it, and a payment problem can never trap you: leaving the pod never depends on money moving. If anything stays stuck, our support contact is on the pod and on the contact page.